Some items may be sold with a manufacturer or seller warranty. If an item comes with a warranty, it will be stated in the listing. Manufacturer warranties, if applicable, will be transferred by the buyer and administered by the respective manufacturer of the equipment. Our seller warranty (a non-manufacturer warranty) covers the cost of the replacement of parts only. Our seller warranty does not cover any labor charges incurred by the buyer.
We warrant that equipment purchased from Global Imaging will be covered under parts and labor for a period starting from Ninety(90) days from the date of confirmed delivery, unless otherwise stated on the sales invoice by a different time period All PC's and PC components are warrantied for a period starting from 90-days from date of delivery/install. Imaging or CAD/CAM must be installed by certified, brand specific technicians/firms for the warranty to be effective. Global Imaging USA can assist in locating a certified installation technician/firm, if necessary. We will work to remedy defects of which the buyer notifies Global Imaging USA in writing during the Applicable Warranty Period at no charge to the buyer, to the extent such Defects are not the result, in whole or in part, of the willful or negligent act(s)or omission(s)of the buyer, its owners, agents, employees, contractors, or any third party. Such Defects will be repaired or replaced with like or similar products or parts, either new or pre-owned. Global Imaging USA's sole obligation and the buyer's exclusive remedy under this warranty will be limited to such repair or replacement.
The buyer waives any and all other or additional rights and remedies, including without limitation, incidental, consequential, special and punitive damages, lost time, lost profits, cost of cover (obtaining replacement equipment and/or performance from another source), and any and all claims arising under consumer protection statutes, without limiting the generality of the foregoing, in no event will Global Imaging USA be liable to the buyer for more than the purchase price for the items paid to and received by Global Imaging USA from the buyer.
While we do work hard to minimize any issues in the field, we are not perfect! Should any arise after delivery/installation, we will either remote in to solve the problem or send a local qualified professional to evaluate and solve.
- Buyer must contact Global Imaging USA to receive a Warranty or Return Authorization number (RMA). Global Imaging USA WILL NOT be liable for any charges incurred by the Buyer for any unauthorized repairs or ordered parts, prior to obtaining an RMA or authorization from Global Imaging USA.
- Buyer must notify Global Imaging USA of any defect(s) you may discover in parts or equipment within 90 days (of confirmed delivery date) and such notice must be made to Global Imaging USA at:
308 E, FM-1830
Unit 11 A/B
Argyle, Texas 76226
Office: (702) 850-2797
Fax: (702) 850-2805